Delivery & Returns



  • Complimentary local shipping on orders over R1500
  • Local shipping within 1 to 3 business days
  • Outlying local shipping within 2 - 5 business days
  • International shipping is dependant on country. Typically within 7 - 14 working days.
  • In-store collection available within 1 to 7 business days.
  • If your bag is not in stock and you are requesting a Pre-Order, it will take up to 10 working days to be delivered as the bag needs to be produced before shipping
  • See FAQs for more information




  • Easy and complimentary local returns, within 14 days
  • NO returns or exchanges on international orders (anywhere outside South Africa)
  • See conditions and procedure on our Return page
  • IMPORTANT NOTE: For hygiene reasons, the Active Mask may not be returned or exchanged


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