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Moon Bag
Moon Bag

ZAR 1,300

Sling
Sling

ZAR 900

Tote
Tote

ZAR 1,600

Tote Crossbody
Tote Crossbody

ZAR 1,800

Duffel
Duffel

ZAR 3,300

Natural Leather Food
Natural Leather Food

ZAR 95

Rucksack
Rucksack

ZAR 3,000

Travel Pouch
Travel Pouch

ZAR 400

Laptop Bag
Laptop Bag

ZAR 3,300

Nubuck Natural Leather Spray
Nubuck Natural Leather Spray

ZAR 125

Daily Bag
Daily Bag

ZAR 1,300

Shopper
Shopper

ZAR 2,100

Family bag
Family bag

ZAR 7,400

Magma Shoulder Bag
Magma Shoulder Bag

ZAR 2,250

Magma Moon Bag
Magma Moon Bag

ZAR 1,950

Oversized Tote
Oversized Tote

ZAR 2,300

Shoulder Bag
Shoulder Bag

ZAR 2,250

Magma Sling
Magma Sling

ZAR 1,100

Magma Travel Pouch
Magma Travel Pouch

ZAR 550

Bucket Rucksack
Bucket Rucksack

ZAR 1,900

Magma Daily Bag
Magma Daily Bag

ZAR 1,500

Rogue Rucksack
Rogue Rucksack

ZAR 2,300

Rogue Briefcase
Rogue Briefcase

ZAR 3,500

Slimline Briefcase
Slimline Briefcase

ZAR 3,300

Rogue Moonbag
Rogue Moonbag

ZAR 1,700

Rogue Tote
Rogue Tote

ZAR 2,300

Rowdy Range

Rowdy Range

Shop All

Shop All

Shoulder bags

Shoulder bags

Shopper

Utility Bag

Tote Crossbody

Tote

Sling

Handbag

Backpacks

Backpacks

Rucksack

Small Bags

Small Bags

The Travel Pouch

The Moon Bag

Daily Bag

Phone Pouch

Card Holder

Accessories

Accessories

Travel Pouch

Moon Bag

Card Holder

Phone Pouch

Work bags

Work bags

Laptop Bag

Laptop Slip

Laptop Sleeve

Travel bags

Travel bags

Duffel

Daily Bag

Travel Pouch

Care Products

Care Products

Natural Leather Food

Nubuck Natural Leather Spray

Collections

Collections

Ranges

Ranges

Rowdy Street

Rowdy Rogue

Gender

Gender

Rowdy Men

Rowdy Women

Rowdy Unisex

Collaborations

Collaborations

Matthias Matthee

For Business

For Business

Become a reseller

Become a reseller

Corporate Gifts

Corporate Gifts

Design and Manufacturing

Design and Manufacturing

Gifting

Gifting

Gift Cards

Gift Cards

Leather Care

Leather Care

About

About

About Rowdy

About Rowdy

Fit guide

Fit guide

Leather Care

Leather Care

News

News

Find A Store

Find A Store

ROWDY PTY Ltd.: TERMS AND CONDITIONS

INTRODUCTION

  1. This website can be accessed at https://rowdybags.com (“the “Website”), and is owned and operated wholly by Rowdy International (Proprietary) Limited (“Rowdy”, “we”, “us” and “our”).
  2. These Website Terms and Conditions (“Terms and Conditions”) govern the electronic ordering, sale and delivery of Goods, and the use of the Website.
  3. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who makes a purchase thereon and or registers as contemplated below (“registered user”). By interacting with the website, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
  4. The Website enables you to shop online for an extensive range of premium quality handmade leather goods and leather care products (“Goods”).
  5. When you use our Website, notwithstanding your geographic location, you do so in accordance with these Terms and Conditions and represent that any delivery address, including for repairs, returns, exchanges or collections, is either a delivery address within the borders of the Republic of South Africa or an international delivery address that is accessible for the purposes of delivery, including for repairs, returns and exchanges of any Goods.

IMPORTANT NOTICE

  1. These Terms and Conditions are applicable to users who are consumers for the purposes of the Consumer Protection Act, 68 of 2008, as amended (the “CPA”). We draw this to your specific attention and you warrant that by agreeing to these Terms and Conditions that you have adequately familiarised yourself with the contents of the CPA.
  2. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –
    1. may limit the risk or liability of Rowdy and its employees or designated agents, if any ; and/or
    2. may create risk or liability for the user; and/or
    3. may compel the user to indemnify ROWDY and its employees or designated agents, if any; and/or
    4. serves as an acknowledgement, by the user, of a fact.
  3. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
  4. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask ROWDY to explain it to you before you accept the Terms and Conditions or continue using the Website.
  5. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or ROWDY in terms of the CPA.

RETURNS AND EXCHANGES

  1. Please refer to our Returns and Exchanges Policy for more information about returning products (and related refunds and exchanges) . The Returns and Exchanges Policy is incorporated herein by reference (which means that it forms part of these Terms and Conditions).

LIFETIME GUARANTEE/ REPAIRS FOR LIFE

  1. Please refer to our Lifetime Guarantee/Repairs for Life Policy for more information about repairing Goods. The Lifetime Guarantee/Repairs for Life Policy is incorporated herein by reference.

OUR NEWSLETTER

  1. A user may opt to register to receive the Rowdy Newsletter (“Newsletter”) for the latest information on deals, new product releases and other exciting news related to our Goods.
  2. Registration is completely free and is not mandatory for the purposes of accessing our website, viewing and ordering any of the Goods offered on our catalogue.
  3. To register for our newsletter, you must provide your name and a valid email address.
  4. By providing your details as such, you agree and warrant that:
    1. The details furnished are correct and that the email address belongs to you and is only accessible to you;
    2. That we may contact you for purposes of sending the Newsletter to you.
    3. We warrant that we will not furnish your email addresses to Third Parties for promotional or commercial purposes.

USE OF THE WEBSITE

  1. Use of the website is open to guest users and registered users. Guest and or registered users may order Goods on the Website.
  2. By using the Website you warrant that you are 18 (EIGHTEEN) years of age or older and of full legal capacity. If you are under the age of 18 (EIGHTEEN) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her/their consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
  3. You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Rowdy representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
  4. You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
  5. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised ROWDY representative.

GUEST USERS

  1. In order to purchase Goods as a guest user, ROWDY will require you to:
    1. furnish an email address or cellphone number for the purposes of contact,
    2. specify whether the Goods must be shipped or if you will pick them up from the Rowdy Factory at a scheduled time;
    3. Provide an address for the purposes of billing and delivery; and
    4. Specify a means of payment secured through encryption by Payfast or Payflex.
  2. As a guest user, Rowdy will not retain and or store your information unless you specifically authorise us to do so by clicking on the box with the caption “Save this information for next time.”
  3. You agree that as a guest user once you, or someone else on a fraudulent or otherwise dishonest basis, enter/s your payment details and authorise/s payment, you are liable for payment for such Order, save where cancellation is made in accordance with these Terms and Conditions.

REGISTERED USERS

  1. To register as a user, you must provide certain information and personal details to Rowdy, including your email address and first and last names and create a unique password that you will use to access the Website.
  2. Once you are registered as a user, you may use your email address and unique password to access the Website in order to purchase Goods.
  3. You agree and warrant that your email address and password shall:
    1. be used for personal use only; and
    2. not be disclosed by you to any third party.
  4. For security purposes you agree to enter the correct email address and password whenever ordering Goods, failing which you will be denied access.
  5. You agree that, once the correct email address and password relating to your account have been entered, irrespective of whether the use of the email address and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions.
  6. You agree to notify Rowdy immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your email address and password and to take steps to mitigate any resultant loss or harm.

CONCLUSION OF SALES AND AVAILABILITY OF STOCK

  1. Guest and Registered users may place orders for Goods, which Rowdy may accept or reject. Whether or not Rowdy accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorisation by Rowdy for the Goods.
  2. NOTE: Rowdy will indicate the acceptance of your order by delivering the Goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and Rowdy come into effect (the “Sale”). This is regardless of any communication from Rowdy stating that your order or payment has been confirmed. Rowdy will indicate the rejection of your order (by Rowdy itself) by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
  3. Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Goods, you may return the Goods only in accordance with the Returns and Exchanges Policy.
  4. Placing Goods in a wishlist or shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold Rowdy liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
  5. You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. In the case of Goods for sale by Rowdy, Rowdy will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, Rowdy will notify you and you will be entitled to a refund of any amount already paid by you for such Goods.
  6. We, at Rowdy, will only sell our Goods either directly to you or through our list of pre-approved Third Party sellers. In the case of Goods for sale by a Third Party Seller, Rowdy bears absolutely no responsibility and no liability whatsoever in respect of the Goods, the sale thereof and any related contractual terms concluded between such Third Party and yourself.

PAYMENT

  1. We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
  2. Payment may be made for Goods via the following methods (depending on its availability and/or your eligibility to use such a method) –
    1. debit card: where payment is made by debit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation, your order for the Goods will be cancelled. You warrant that you are fully authorised to use the debit card supplied for purposes of paying for the Goods. You also warrant that your debit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
    2. credit card: where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation, your order for the Goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying for the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
    3. Instant EFT;
    4. Samsung Pay
    5. Capitec Pay
    6. Snapscan
    7. Zapper
    8. Bank QR Code Apps;
    9. Store cards
    10. Mobicred;
    11. Scan to Pay;
    12. PayPal; and
    13. PayFlex.
  3. You may contact us via our email address to obtain a full record of your payment. We will also send you email communications about your order and payment.
  4. Once you have selected your payment method, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

DELIVERY OF GOODS

  1. ROWDY offers 2 (two) methods of delivery of Goods to you. You may elect delivery via:
    1. courier; or
    2. self-collection.
  2. ROWDY will instruct their courier to make delivery of the Goods to the address provided by you upon making the order.
  3. The delivery of Goods via courier services is available for deliveries both within the Republic of South Africa and internationally. However, the costs associated with the shipping of the goods may vary depending on such factors as the transportation required, specific delivery location, customs duty and any other associated taxes and revenue that may be levied by customs officials in international areas. As such, while Rowdy aims to communicate all associated costs and duties accurately, we are unable to guarantee and/or be held liable for any increases in the costs of delivery that may be as a result of any taxes levied by the responsible government/customs officials.
  4. Where the Goods are to be delivered within South Africa, ROWDY will endeavour to dispatch the Goods within 1 to 2 working days after confirmation of payment has been received. However this period may be extended in the event of any unforeseen circumstances which are out of our control. Delivery times may vary due to the delivery location being either in a central or remote area. Upon dispatch, the estimated delivery time will be communicated to you.
  5. Where the Goods are to be delivered to an international destination, Rowdy will endeavour to dispatch the Goods within 2 to 3 working days after confirmation of payment has been received. However this period may be extended in the event of any unforeseen circumstances which are out of our control. Delivery times may vary due to such factors such as, but not limited to location, and customs processing and holding times. Upon dispatch, the estimated delivery time will be communicated to you.
  6. Rowdy warrants that it is responsible for the condition of the Goods until they are delivered to you at your nominated address. Should the goods be damaged, destroyed or lost prior to delivery, we undertake to repair, replace or offer full refund of the purchase costs and any applicable delivery costs and fees in line with our Returns Policy. Upon delivery of the Goods at your nominated delivery address, the risk and responsibility for such Goods will pass entirely to you. Furthermore, ROWDY will not be responsible for any loss or unauthorised use of a product, after we have delivered the Goods, in good working order and undamaged, to the physical address nominated by you.
  7. It is your responsibility to ensure that the delivery address you provide is correct and that on the date of delivery, you or another duly authorised person who is at least a responsible adult of 18 years of age is on hand to take delivery of the Goods. Should you or a duly authorised person not be on hand to take delivery, the courier will retain the Goods and a notification of the failed delivery will be sent to you. A further and final delivery date will be arranged with you and for a time suitable for you. Should delivery not be affected once more, the Goods may be returned to us, and we will retain the Goods and you will be obligated to arrange for and pay any additional costs of delivery and fees.
  8. Notwithstanding the aforementioned paragraphs, ROWDY will deliver the Goods to you as soon as reasonably possible, but no later than 30 (THIRTY) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (SEVEN) days of receiving such a notification, elect whether or not to cancel your order for the Goods (“Election Period”). If you elect to cancel your order, we will reimburse you for the purchase price. Should you not communicate your decision to us within the Election Period, we will be entitled to assume that you have opted not to cancel your order.

ERRORS

  1. We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.

SALES AND OTHER DISCOUNTED GOODS

  1. Solely at Rowdy’s discretion, we may from time to time, offer certain Goods on sale and/or at discounted prices as part of a sale, promotion or any other temporary deal (“Deal”).
  2. These deals will be offered to registered users, on a limited first come first serve basis, and are only available for shipping within the Republic of South Africa and/or collection only. We may and purely at our own discretion opt to offer a deal to registered users outside South Africa (international).
  3. The deal will be based on the availability of Goods that are being offered as part of such deal. ROWDY further reserves the right to limit the Goods subject to the Deal to one or more per customer and solely at its discretion.
  4. If you buy a product within the scope of a Deal, you will pay the discounted price for that product (the “Deal Price”).
  5. However, if you buy a product in a manner that falls outside of the scope of a Deal, then you will pay the then current (non-Deal) selling price on the Website (the “Normal Price”), for each product that falls outside the scope of the Deal.
  6. For example: if you buy more than one of the same type of product in a Deal, you may pay the Deal Price for the first product, but the Normal Price for the same Goods thereafter. Alternatively, if you buy a product in combination with any other products that together do not constitute a Bundle Deal, you will pay the Normal Price for all such products falling outside the scope of the relevant Deal.
  7. Once Goods subject to a deal are sold out, those Goods may be available on our Website and at the Normal Price.
  8. Adding Goods subject to a Deal to your cart, or completing your order for a Deal without paying for it, does not reserve the item for you. ROWDY must receive notification of payment in full from you within 24 hours of you placing your order for a Deal, otherwise we will cancel your order. Accordingly, Goods subjected to a Deal may not be purchased using PayFlex, that is in instalments.
  9. Rowdy will reserve stock for customers in the order in which it receives payment.
  10. The List Price of Goods shown in respect of a Deal will be set solely at our discretion and is not subject to negotiation.

PRIVACY POLICY

  1. We respect your privacy and will take all reasonable measures to protect it, as more fully detailed in our Privacy Policy, which is incorporated by reference.

CHANGES TO THESE TERMS AND CONDITIONS

  1. We at Rowdy may, in our sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
  2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

ELECTRONIC COMMUNICATIONS

  1. When you visit the Website or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy as set out above.
  2. The ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT 25 OF 2002 and the provisions thereof may be applicable to the terms and conditions hereof in so far as they may be applicable.

OWNERSHIP AND COPYRIGHT

  1. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of Rowdy, its advertisers and/or sponsors and/or is licensed to Rowdy.
  2. You will not acquire any right, title or interest in or to the Website or the Website Content.
  3. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law. To obtain permissions for the commercial use of any Website Content contact us via our Help Centre.
  4. Where any of the Website Content has been licensed to Rowdy or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.

DISCLAIMER

  1. The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
  2. Whilst Rowdy takes reasonable measures to ensure that the content of the Website is accurate and complete, Rowdy makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Rowdy’s representatives, Rowdy shall not be bound thereby.
  3. Rowdy disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
  4. Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.
  5. Any views or statements made or expressed on the Website are not necessarily the views of Rowdy, its directors, employees and/or agents.
  6. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Rowdy also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Rowdy, its employees, agents or authorised representatives. Rowdy thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.

LINKING TO THIRD PARTY WEBSITES

  1. This Website may contain links or references to other websites (“Third Party Websites”) which are outside of our control, such as but not limited to social media websites such as Facebook, Instagram or Pinterest. These Terms and Conditions do not apply to those Third Party Websites and Rowdy is not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use. It is your responsibility to familiarise yourself with the terms and conditions of the third party website before using them.
  2. Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

LIMITATION OF LIABILITY

    1. Rowdy cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of ROWDY, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of our contact details on our homepage.
  • ROWDY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
    1. YOU HEREBY INDEMNIFY ROWDY AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

    AVAILABILITY AND TERMINATION

    1. We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and are entitled to discontinue providing the Website or any part thereof with or without notice to you.
    2. Rowdy may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that Rowdy will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible.
    3. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.
    4. Rowdy is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website and/or have created multiple user profiles to take advantage of a deal intended by Rowdy to be used by one customer, to blacklist you on its database (including suspending or terminating your access to the Website), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and Rowdy, in whole or in part, on notice to you. Rowdy shall only be liable to refund monies already paid by you (see Rowdy’s Returns Policy in this regard), and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order.
    5. At any time, you can choose to stop using the Website, with or without notice to Rowdy.

    GOVERNING LAW AND JURISDICTION

    1. These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
    2. In the event of any dispute arising between you and Rowdy, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
    3. Nothing in this clause or the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

    NOTICES

    1. ROWDY hereby selects Unit 2, Brickfield Junction, 20 Brickfield Road, Salt River, Cape Town, 7925, as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (“legal address”). ROWDY may change this address from time to time by updating these Terms and Conditions.
    2. You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving ROWDY not less than 7 (SEVEN) days’ notice in writing.
    3. Notices must be sent either by hand, prepaid registered post, or email and must be in English. All notices sent –
      1. by hand will be deemed to have been received on the date of delivery;
      2. by prepaid registered post, will be deemed to have been received 10 days after the date of posting; and
      3. by email will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.

    COMPLAINTS

    1. If you have a complaint about the goods or services provided by us or require information regarding our internal complaints-handling process, please get in touch with us via the contact details on our website.
    2. If we are unable to resolve your complaint to your satisfaction or we cannot resolve your complaint within 15 (fifteen) business days of you having notified us of it, you can approach the Consumer Goods and Services Ombud (“CGSO”) to assist in resolving the complaint. The CGSO’s contact details are: Website: http://www.cgso.org.za/ Sharecall: 0860 000 272 Email: complaints@cgso.org.za

    INFORMATION

    1. For the purposes of the Electronic Communications and Transactions Act, No. 25 of 2002, as amended, ROWDY’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:
      1. Full name: Rowdy International Proprietary Limited (Pty) Ltd, a private company registered in South Africa with registration number 2023/740059/07
      2. Main business: Production and sale of Leather handmade goods and leather care products.
      3. Physical address for receipt of legal service (also postal and street address): Unit 2, Brickfield Junction, 20 Brickfield Rd, Salt River, Cape Town, 7925
      4. Phone number: +27 21 207 3815
      5. Email address: info@rowdy.co.za
      6. PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from here.

    GENERAL

    1. Rowdy may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.
    2. You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
    3. Any failure on the part of you or Rowdy to enforce any right in terms hereof shall not constitute a waiver of that right.
    4. If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
    5. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by/or on behalf of the parties hereto.
    6. No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
    7. These Terms and Conditions contain the whole agreement between you and Rowdy and no other warranty or undertaking is valid, unless contained in this document between the parties.

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    Rowdy International (Pty) Ltd • 2023 / 740059 / 07 • VAT: 4900313802 • Unit 2, Brickfield Junction, 20 Brickfield Road, Salt River, Cape Town