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At Rowdy, we stand by the quality of our products with our Repairs for Life guarantee. This means we’ll repair any manufacturing defects for as long as you own your bag, ensuring it continues to be a trusted companion on your journey. Please note, this guarantee covers only the original purchaser and does not include normal wear and tear. For more details on what’s covered and how to request a repair, please refer to our full policy here.

We offer free local delivery for orders over R1500, with a standard lead time of 2-5 working days. In rare cases, if we don’t have stock, some products may need to be made to order, extending the lead time to 10 days. We use reputable local couriers to ensure the best service, and if any issues arise, we will resolve them promptly.

For international shipping, we offer a flat rate of R800 with delivery in 5-10 working days. Please note that customs in your country may cause unforeseen delays, and while we don’t cover local import or customs fees, we’ll do everything we can to assist you if any delays occur.

For more details around our shipping policies with regards to returns and exchanges, please see below:

At Rowdy, we ensure that your products are of the highest quality, free from defects, and built to last. If you're not completely satisfied with your purchase, you can return it for a replacement, repair, or full refund within 10 days, with no cost for returns in South Africa. Plus, with the Rowdy promise, enjoy free repairs for life—because we stand by the durability and craftsmanship of every product we make. Please refer to our full policy for specific details, including returns for international customers.

We’ve partnered with Payflex to offer you a convenient Buy Now, Pay Later option! With Payflex, you can split your payment into four interest-free installments, making it easier than ever to get the Rowdy bag you love without the upfront cost. Simply select Payflex at checkout and enjoy flexible payments over six weeks with no added fees.

Give a ROWDY gift

Looking for a gift for that special someone? ROWDY make excellent ‘lifetime’ gifts for someone special. Our bags are unisex, and come with a Lifetime Manufacturing Guarantee.